Sure Network Resilience

Sure sees a 45% increase in home broadband usage since lockdown

Sure continues to play a critical role in providing connectivity for the community, with a 45% increase in home broadband traffic seen since the States of Guernsey announced the lockdown on 24 March.

With many islanders required to work or study from home and practice social distancing, Sure has reported a dramatic increase in home broadband traffic from an average usage of 51GB a week to 74GB a week per household. The community is also staying in touch over the phone regularly, with calls on mobile phones doubling during the lockdown period.

Sure has seen 1,100 customers apply for the free upgrade from the basic to standard home broadband service which has doubled customer speed from an average of 16Mbps to 34 Mbps until 30 June.

Despite a huge increase in demand and a dramatic change in home broadband consumption, Sure’s network has met the increased demand and continues to have spare capacity. Prior to the lockdown, peak hours for home broadband were between 5pm and 11pm as people returned from school and work and went online at home. Sure’s network usage data has revealed that the hours of high traffic volume have spread out across the day from 10am until 11pm. According to the data, the demand for home broadband has also increased in the evening during lockdown as islanders stay in touch with their loved ones using the internet instead of face-to-face contact and watch popular TV streaming services.

Monaco Telecom completes Vodafone Malta acquisition

Company appoints new CEO and defines strategic focus

Monaco Telecom, which today completed its €250 million acquisition of Vodafone Malta, will focus on driving network investment and innovation to broaden its appeal among Maltese customers.

Monaco Telecom’s CEO Martin Peronnet, said: “We are delighted to be in Malta and believe our Group brings a unique blend of international experience, coupled with a deep understanding of smaller markets. We’ve conducted this acquisition with passion and dedication, and view it as key to our strategy.

Mr Peronnet said the company would be fully focused on Vodafone Malta customers, especially during this extraordinary period in which the world is struggling to counter the disruption caused by the COVID-19 pandemic. He also sent out a strong message of support to Vodafone Malta staff, who are working hard in the current difficult climate to continue delivering stellar service.

Monaco Telecom also announced it had appointed Tamas Banyai as Vodafone Malta’s new CEO following the departure of Sonia Hernandez.

Mr Banyai, who has led Vodafone Malta’s Consumer Business Unit since 2014, will bring a customer-centric vision to the company.

He said: “This is a timely move for Vodafone Malta as Monaco Telecom’s international experience prepares us for the future at a time when customer needs are changing fast and we have to adapt to globally challenging times.

“My background gives me a thorough understanding of customers’ changing needs and, with our new shareholders, we will be focusing on network investment and customer experience. The purpose of our company is to connect Malta for a better future and the need for delivering on this is now more pronounced than ever.”

Monaco Telecom, which recently acquired Epic – the first alternative operator in Cyprus – is a member of NJJ Holding, an ambitious European family of telecoms companies made up of leading operators in the markets of Monaco, Switzerland, Ireland, Cyprus and, as of today, Malta. French Entrepreneur Xavier Niel, who controls NJJ Capital, also holds controlling stakes in Iliad telecommunication services in France and Italy.

Monaco Telecom received the Malta Communications Authority’s regulatory approval for the acquisition of Vodafone Malta on March 17. The company will continue to operate under the Vodafone brand for a transitional period.



About Monaco Telecom
Monaco Telecom is the incumbent operator of the Principality of Monaco, delivering fixed, internet, TV, mobile services, as well as international data connectivity, housing and cloud services. Monaco Telecom has developed a strong technological approach to telecommunications: in July 2019, Monaco Telecom was the first operator to launch 5G with a nationwide coverage; and in fixed broadband, it provides 1Gbs access to all households. Monaco Telecom is the only shareholder of Epic, leading alternative operator in Cyprus and of Vodafone Malta, the leading mobile operator in Malta. Monaco Telecom is owned by the Government of Monaco and by NJJ, a fast growing European telecoms family.

About Vodafone Malta
Vodafone Malta is Malta’s leading telecoms and technology service provider, offering state-of-the-art mobile, fixed telecommunication and internet solutions for its customers. The company operates Vodafone Supernet, Malta’s best mobile network certified by Umlaut.



Ariadne Massa
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